Questions & Feedback
Meemic Cares About Our Members and Our Community
Meemic Insurance Company Provides 20% Premium Refund to Auto Insurance Policyholders
Our thoughts go out to those who have been affected by this unprecedented event affecting the world today.
As part of our commitment to help customers in this uncertain time, Meemic Insurance Company issued premium refunds to its auto insurance customers. Every policyholder with auto insurance in effect as of April 30, 2020, received a 20% policy refund on two months of premium. This reflects current and anticipated continued reductions in miles driven. The premium refund process was completed by the end of May and was reflected in the form of a policy credit or refund check in the case of policies with a paid-in-full status.
Insurance customers do not need to take any action to receive their refund. The premium refunds apply to Meemic Insurance customers in four states: Michigan, Wisconsin, most of Illinois, and Georgia.
If you have any question, please call your agent or Customer Service at 888-463-3642.
Need Further Help?
If you’re having trouble making a premium payment as a result of the coronavirus and COVID-19 impact, please contact Customer Service at 888-463-3642. Our Meemic Team will work on a case-by-case basis to come up with the best options to assist affected Members.
We especially appreciate the healthcare workers, local communities and government entities around the country who are working tirelessly to help.
Meemic and The Meemic Foundation
Support Our Community
Meemic is supporting our educational community by making an immediate donation to providers of online learning, including the Ron Clark Academy’s free online training sessions, and Virtual Michigan, which provides online classes for students and professional development for teachers. We realize the need will continue, and to help ensure our educational community is prepared for the future, we will be making further donations to support technology once school reconvenes.
In addition, The Meemic Foundation for the Future of Education is donating to several organizations that are partnering with school districts to make sure students still have reliable meals: Food Bank of Eastern Michigan, Feeding American West Michigan, Feeding America – Eastern Wisconsin, Second Harvest – Food Bank of Southern Wisconsin, Greater Chicago Food Depository, U-46 Educational Foundation and Atlanta Community Food Bank. To find out more, along with videos and resources for teachers handling remote learning, visit the Foundation's resources page.
The Foundation, in partnership with The Auto Club Group Foundation, also donated $35,000 in support of the Connected Futures initiative for students in the Detroit Public Schools District.
When school is back in the fall, Meemic and our agents will look for more ways to help out where we can.
Meemic Offices Temporarily Closed
Auburn Hills: To help ensure the health of our Members and employees, Meemic Insurance Company has closed its Auburn Hills headquarters to the public. But rest assured our Customer Service and Claims teams, and agents, are still working hard to take care of Members.
If you need to make a payment, please visit our online Account Center at Member.Meemic.com. (Don't have an account? Sign up today!) You also can make payments or billing inquiries by phone 24/7 at 800-231-5744 or place your payment in the dropbox at our Auburn Hills location. Regular USPS is another option if your payment is not time-sensitive.
To submit claims documents, call your representative or 800-231-5770 for more information.
Questions? Please call Customer Service at 888-463-3642.
Meemic agencies: Many of our agents have also closed their offices to the public, though some still have staff on site to accept documents through dropboxes or other means. Please call your agent ahead of time to see what would work best for your needs.
For more information on keeping yourself as safe as possible, see recommendations from the CDC on the Meemic blog.